Business email on your domain and SMTP for TGGroups

TGGroups sends emails when a link is approved or rejected, when someone resets a password and for two-step codes. After installation mail is set to "Log file only", so nothing is sent until you connect a mailbox.

1. Create a mailbox on your domain

An address like support@yourdomain looks trustworthy and is less likely to be filtered than a free webmail address. Create it in your hosting control panel — most cPanel hosting plans, such as those from DOMAINSROCK, let you create mailboxes on your domain.

2. Connect it in TGGroups

  1. Open Settings › Notification settings › Email setup.
  2. Choose SMTP and enter the host, port (usually 465 with SSL or 587 with TLS), the full email address as username and its password.
  3. Set the From address and name, save, and open the Test email tab.

3. Help your emails reach the inbox

  • Make sure SPF and DKIM records exist for your domain — most hosts add them automatically.
  • Use the same domain in the From address as the mailbox you send from.
  • Keep templates short and personal; edit them under Email templates.

Check the delivery log

Every attempt is listed in the Delivery log tab with its status, so you can see at once whether a member's email was sent.

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