Account and security

Sign-in, two-step verification, privacy and your data.

  • How do I turn on two-step verification?Open Two-step verification in your account menu. Choose an authenticator app (scan the QR code) or codes by email, confirm with a code and save your recovery co...
  • I lost my phone with the authenticator appOn the sign-in code screen, enter one of the recovery codes you saved when you turned on two-step verification. Each code works once. If you have no recovery co...
  • Why is my password encrypted at sign-in?Our website and TGGroups 1.2 encrypt your password in the browser with a fresh one-time key before it is sent, on top of HTTPS. The plain password never travels...
  • How do I download or delete my data?Open Privacy & data in your account menu. Download my data gives you a JSON file with your account details and activity. Close my account sends a closure re...
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